Uvoca for Home Services
Handle customer calls, schedule service visits, and manage emergencies — even when your team is out in the field. Never lose a customer again.
100% calls answered
24/7
Setup <1h
+60%
New customers captured0
Missed calls24/7
Non-stop emergencies<30min
Emergency mobilizationExample Conversation
Plumbing, HVAC, electrical appointments. Emergency management and team scheduling.
Burst pipe at midnight
Emergency
Press play to listen
Hello! I'm the AI receptionist for InstaPro Home Services. How can I help you?
Hi, I have a burst pipe in the bathroom and water is leaking.
I understand, this is an emergency! Have you been able to shut off the main water valve?
Yes, I turned it off, but it needs to be fixed as soon as possible.
Good that you shut off the valve. We have a team available that can reach your area in 2 hours. What zone are you in?
Kensington, London.
Excellent! Our team will be there between 2 PM and 4 PM. The service call fee is £18, and the repair will be estimated on-site. You'll receive an SMS with confirmation and the team's name.
Emergency Triage
Identifies emergency situations (floods, short circuits, gas) and mobilizes the on-call team.
Zone-based Scheduling
AI optimizes scheduling by geographic zones to reduce travel time.
Detail Collection
Collects problem details before the visit for optimal preparation.
Price Estimates
Provides approximate estimates based on service type for total transparency.
Your Challenges
Technicians are on-site and can't answer the phone
Customers lost who call and don't get a response
Emergencies (burst pipes, short circuits) need immediate response
Difficult management of multiple teams and coverage zones
Unable to provide price estimates over the phone
How Uvoca Helps
AI handles all calls, even when the team is busy on-site
Automatic scheduling with duration estimates and coverage zones
Smart emergency triage with redirect to on-call team
Detailed problem collection for optimal intervention preparation
Approximate price estimates based on service type
How it works
Configure your teams
Add teams, coverage zones, services, prices, and emergency protocol.
Connect your phone
Forward your company's calls to Uvoca — setup in 5 minutes.
AI handles everything
Scheduling, emergencies, price estimates, and SMS & WhatsApp confirmations — 24/7.
What our clients say
“Uvoca transformed our business. We never miss a call, even when all technicians are in the field. Customers appreciate the instant response.”
Tom Henderson
SwiftFix Home Services, London
Proven results
+60%
New customers captured
0
Missed calls
24/7
Non-stop emergencies
<30min
Emergency mobilization
Frequently asked questions
Can it manage multiple teams?
Yes! Configure teams, coverage zones, and specialties. AI will schedule optimally based on availability and location.
Does it work for real emergencies?
Yes, AI identifies emergencies (floods, gas, short circuits) and immediately notifies the on-call team, providing safety advice to the customer.
Can it provide price estimates?
Yes, configure approximate prices per service type. AI communicates them with the note that final pricing will be confirmed on-site.
Uvoca for Home Services
No setup fee. Cancel anytime.